Returns | Shipping | Privacy Policies
Spring Creek Texas Beef hand packs and inspects every box as it is shipped. We do our best to fill your order accurately with our quality beef. If you are not 100% satisfied or have an issue with your order, please contact us within 24 hours of delivery at firstname.lastname@example.org. Due to the perishable nature of our product, we are not able to accept returns. Thank you for understanding.
We currently ship to physical street addresses in the United States via UPS. We print our shipping labels directly from Shopify, therefore we are not responsible for incorrect or incomplete shipping addresses.
Our cuts of beef are individually frozen and packaged. We ship using dry ice and ice packs in an insulated package. Items will arrive still frozen, partially thawed or still chilled. As long as your beef is still cold, it is safe to eat. If it's warm at the time of delivery, please contact us.
We currently ship orders on Mondays and Tuesdays (holidays excluded). Orders must be made by 10am CST on the shipping day in order to be processed and shipped that day. Orders received after that time will be rolled to our next scheduled shipping day. Due to the perishable nature of our products, we cannot be held liable for the product after delivery time; you will receive order updates to the email used during checkout and buyer is responsible for properly receiving and refrigerating their package. For questions about RUSH shipping, please contact us.
Beef Pickup Policy
We offer free pickup for your beef order in Plainview, TX.
Depending on current in stock, the pickup time could be scheduled for 1 – 7 business days from your order date. Once we have your order ready, we will let you know the pickup address, date, and time.
Spring Creek Texas Beef values our customers and respects your privacy at all times. We collect information about you through our online shopping cart website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We will not share your personal or financial information with 3rd party companies.